Frequently Asked Questions

Customer Service

  • You can contact us with the form on our Contact Us page. We respond to all inquiries within one business day, Monday through Friday.

  • We accept all major debit/credit cards in addition to PayPal payments.

  • We do not offer custom art resizing currently, but our creative services are expanding, so please check back for future updates.

  • Yes, please contact us with the form on the Contact Us page for further assistance. We respond to all inquiries within one business day, Monday through Friday.

  • For more information regarding sponsorships, marketing collaborations, and affiliate programs, please contact us with the form on the Contact Us page.

Orders Information

  • Digital art prints are available immediately after purchase. After your purchase, you will receive an email containing the link to download your digital art file. The download link will expire 24 hours after purchase. If your download link expires, don't hesitate to get in touch with us, and we will issue a new download link to the customer email address on file.

  • Due to the nature of digital products, all orders are final and not eligible for return.

  • Our internal creative studio produces the MATILDA POPE exclusive catalog of Christian art. Our creative studio is the same design team behind our beautiful KINDRED Bibles collection.

  • Yes, the currency will automatically update to your regional money at checkout.

About Digital Art Prints

  • A digital art print download refers to a digital file of an artwork made available for download after purchase. Unlike traditional physical prints, produced on paper or canvas, digital art prints are created and distributed digitally, typically as high-resolution image files such as JPEG or PDF files. When you download a digital art print, you receive a file that can be viewed and printed on various media and surfaces of your choice. Once downloaded, users can print the artwork in different sizes and adapt it for personal use. A commercial license is required if the artwork is intended for promotional or commercial usage. Read more about our personal and commercial licenses here.

  • After the purchase, you will receive an email with a download link to your digital art print. The download link will expire 24 hours after purchase. If you misplaced your download link or need further assistance downloading your digital art print, don't hesitate to contact us via our contact form for help.

  • Digital download links expire within 24 hours. You are not limited to the number of downloads within the limited period. If your download link has expired or is misplaced, please get in touch with us via our contact form for further assistance.

  • With the flexibility of our digital art files, you can customize your favorite artwork to fit your desired display space perfectly. All our artworks are available in standard 2:3, 3:4, and 4:5 aspect ratios, allowing prints ranging from standard 4x6 upwards to 24x36 poster size.

  • You will receive a zipped folder containing an informative PDF and high-resolution JPEG files of your purchased artwork.

  • Our high-resolution art files are typically less than 25 MB in file size.

  • Digital download links expire within 24 hours. You are not limited to the number of downloads within the limited period. If your download link has expired or is misplaced, please contact us via our contact form for further assistance.

  • Our digital watermarks are absent from all personal and commercial licensed digital art purchases.

  • The digital download file is a zipped folder containing a series of files, including an informative PDF file and high-resolution jpegs. We recommend downloading your files to a computer or laptop for easy use.

Printing Digital Art

  • MATILDA POPE currently does not provide printing services at this time. We are expanding our creative service offerings and may offer this option. Please check back soon for more info.

  • With the flexibility of our digital art files, you can customize your favorite artwork to fit your desired display space perfectly. All our artworks are available in standard 2:3, 3:4, and 4:5 aspect ratios allowing for prints ranging from standard 4x6 upwards to 24” poster size.

  • You will receive three high-resolution jpegs in three different aspect ratios, 2:3, 3:4, and 4:5. Please refer to the chart below to better understand the print sizes available for each aspect ratio.

    2:3 Aspect Ratio - 4"x6", 6"x9", 8"x12", 10"x15", 12"x18", 16"x24", 20"x30", 24"x36"

    3:4 Aspect Ratio - 6"x8", 9"x12", 12"x16", 15"x20", 18"x24", 30"x40"

    4:5 Aspect Ratio - 4"x5", 8"x10", 11"x14", 16"x20"

  • White Wall and Mpix are excellent options for a premium print finish. Vistaprint and Walgreens are fantastic options for good-quality prints with a faster service time.

  • Choosing the right paper and ink for digital art prints is a crucial aspect of ensuring the quality and longevity of your artwork. When selecting paper, consider weight, texture, and finish factors. Heavier paper stocks provide a more substantial feel and are ideal for fine art prints, while lighter paper stock options work well for posters and casual displays. Texture options range from smooth to textured, offering a distinct look and feel to complement your art's style. The finish, such as matte, gloss, or satin, can enhance color vibrancy and protect the print.

    For ink, opt for high-quality archival pigment inks. These inks provide excellent color accuracy and fade resistance, preserving the print's integrity for years. Ensure your printer is compatible with archival pigment inks for the best results. Before finalizing your choices, test different combinations of paper and ink to see how they interact with your digital art and bring out the desired aesthetics. By thoughtfully considering paper and ink options, you'll elevate your digital art prints to a professional and stunning level that stands the test of time.

Framing Digital Art

  • MATILDA POPE currently does not provide printing and framing services. We are expanding our creative service offerings and may offer this option shortly. Please check back soon for more info.

  • Prints and frames are available at White Wall and MPix. In addition, frames in various sizes and styles are readily available at retailers such as Target and IKEA.

  • Ensuring the frame complements and enhances the digital artwork's overall aesthetic involves thoughtful consideration and attention to detail. Here are some steps you can take to achieve the perfect match:

    1. Consider the Artwork's Style: Study the digital artwork's style, theme, and colors. Identify the dominant elements, such as colors, shapes, or subject matter, and use this as a guide when selecting the frame. For contemporary and minimalist pieces, sleek and simple frames often work well, while ornate frames may complement more traditional or intricate artworks.

    2. Choose a Complementary Color Palette: Look for frame colors that harmonize with the artwork's colors. A frame that contrasts or complements the dominant colors can create a visually striking effect. Consider using neutral tones to let the artwork stand out or select a frame color that echoes a subtle hue within the artwork for a cohesive look.

    3. Mind the Frame's Proportions: The size and proportions of the frame should be in proportion to the artwork. A too-small frame can make the artwork feel cramped, while an oversized frame might overwhelm the piece. The frame should provide a balanced border around the artwork without distracting from its central focus.

    4. Embrace Matting (if applicable): Using matting with your frame, choose a mat color that complements the artwork. Matting can add depth and create visual breathing space, enhancing the presentation. Opt for neutral or coordinating colors that do not compete with the artwork.

    5. Consider the Frame Material: Different frame materials, such as wood, metal, or acrylic, can convey distinct styles and aesthetics. The material's texture and finish can influence the overall impression. For instance, a rustic wood frame may suit nature-inspired artwork, while a sleek metal frame can complement modern digital art.

    6. Seek a Customizable Approach: Some frames offer customization options, such as different finishes, profiles, or matting thicknesses. Take advantage of these choices to find the perfect fit for your digital artwork's aesthetic.

    7. Test Different Options: Before making a final decision, test various frames with the digital artwork. Take photos or use digital mock-ups to visualize how each frame option enhances the artwork's appearance. Sometimes seeing the artwork in different frames can help you determine the most suitable choice.

    By combining an understanding of the digital artwork's style with thoughtful frame selection, you can ensure that the frame not only complements but also elevates the overall aesthetic, creating a harmonious and captivating display.

  • Our digital art prints offer the flexibility of printing in various sizes, making finding the perfect frame option easy. Depending on the frame size, some artwork cropping may be necessary to fit the frame.

  • Determining suitable matting options for your digital art print and frame involves considering various factors to achieve the desired visual effect and preservation. Here's a step-by-step guide to help you make an informed decision:

    1. Assess the Artwork: Study your digital art print and understand its composition, colors, and style. Determine if the artwork benefits from a border or looks best without matting. Some artworks, especially those with strong visual impact or a contemporary feel, may not require matting to shine.

    2. Create Visual Breathing Space: If you decide to use matting, it can create a visual buffer between the artwork and the frame, giving the eye a moment to rest and appreciate the art. Consider the amount of spacing you want around the artwork and how much emphasis you want to place on the print.

    3. Choose Mat Color: The mat color should complement the artwork and frame. Opt for neutral tones that enhance the artwork's colors rather than distract from them. A simple white or off-white mat often works well for bold or vibrant art. Alternatively, you can select a mat color that matches a subtle hue within the artwork for a cohesive look.

    4. Determine Mat Width: The width of the mat can impact how the artwork is perceived. A wide mat can add prominence and create a dramatic effect, while a narrow mat can maintain a more intimate and focused presentation. Consider the size of your artwork, the frame, and the desired visual impact to determine the most suitable mat width.

    5. Think About Multiple Mats: In some cases, multiple mats, also known as double matting, can add dimension and sophistication to the presentation. A thin inner mat of a different color can act as a subtle accent, framing the artwork within the broader mat.

    6. Consider Archival Quality: If your digital art print is valuable or sentimental, choose acid-free and archival-quality mats to prevent yellowing or damage over time. Archival mats help protect the print and ensure its longevity.

    7. Test Different Options: Before making a final decision, try out different matting options using digital mock-ups or physical samples. Seeing how different mat colors and widths interact with the artwork can help you choose the most suitable option for your piece.

    Ultimately, the suitable matting option for your digital art print and frame is a subjective decision guided by your artistic preferences, the style of the artwork, and the intended visual impact. By carefully considering these factors, you can create a beautifully framed presentation that enhances and preserves your digital art print for years.

  • Displaying your Christian art prints using unique framing arrangements or gallery-style installations offers endless creativity and visual impact opportunities. Here are some inspiring ideas to elevate the presentation of your Catholic art:

    1. Grid Gallery: Arrange a series of smaller art prints in a grid formation on a wall to create a cohesive and visually striking gallery-style display. Play with varying frame sizes or use identical frames for a clean and modern look.

    2. Asymmetrical Collage: Embrace an eclectic and artistic approach by arranging digital art prints of different sizes and shapes in an asymmetrical collage. This free-flowing arrangement adds a dynamic and playful touch to your display.

    3. Floating Frames: Consider floating frames, where the artwork appears to be suspended within the frame without matting or borders. This minimalist approach directs focus solely on the artwork and creates a contemporary and elegant presentation.

    4. Oversized Prints: Print your digital art on a large scale to create a bold and dramatic statement. Choose an oversized frame that complements the artwork and allows it to become the room's centerpiece.

    5. Diptychs and Triptychs: Group digital art prints together as diptychs (two-panel displays) or triptychs (three-panel displays) to tell a cohesive visual story. The continuity and interconnectedness of the panels add depth and narrative to your display.

    6. 3D Shadow Boxes: Elevate your digital art prints by incorporating 3D elements into the framing. Shadow boxes with layered frames or objects corresponding to the artwork's theme add texture and intrigue to the display.

    7. Unconventional Frames: Explore unconventional framing options such as repurposed vintage frames, salvaged materials, or unique shapes. These non-traditional frames add character and individuality to your display.

    8. Backlit Frames: Consider backlit frames illuminating your prints for a captivating and ethereal effect. This dynamic lighting creates an immersive experience and draws attention to the artwork.

    9. Floor-to-Ceiling Gallery: Transform an entire wall into a gallery-style display by installing floor-to-ceiling frames. This grand presentation can be used to showcase a collection of digital art prints or create an art-focused feature wall.

    10. Rotating Display: Use a rotating or interchangeable frame system to easily switch out and display different art prints. This approach keeps your space fresh and allows you to showcase a variety of artworks over time.

    When displaying Christian art prints with unique framing arrangements or gallery-style installations, let your creativity and artistic vision guide you. Experiment with different layouts, styles, and framing materials to create a personalized and captivating presentation that elevates the visual impact of your Matilda Pope art collection.

Personal License

  • A personal license for art prints grants the purchaser the right to use the artwork for personal, non-commercial purposes, unlike a commercial license, which allows for the use of art prints in commercial settings. The personal license restricts the usage to individual enjoyment, home decor, and personal projects. This type of license ensures that the art print is not used for profit or public display and is intended solely for private use, making it an ideal option for individuals looking to appreciate and display the artwork in their personal spaces without commercial intent.

  • In most cases, a personal license grants unlimited personal use of the artwork, allowing the purchaser to print and display the art print for their private enjoyment without a specific limit on the number of prints. However, it's essential to review the specific terms and conditions of the personal license to ensure compliance and to ascertain if there are any restrictions on the usage, such as sharing the digital file, using it for multiple properties, or incorporating the artwork into personal creative projects beyond display purposes. Understanding the license's limitations helps ensure that personal use remains within the boundaries of the licensing agreement. Read more about our art licenses here.

  • Yes, there may be limitations on how art prints can be displayed or used in a personal setting under a personal license. While personal licenses typically allow for unlimited personal use and display of the artwork in private spaces, certain restrictions may apply. For instance, the personal license prohibits resale or redistribution of the art print, commercial use, or digital file sharing. Additionally, there are restrictions on using the artwork for public display, such as in exhibitions or public spaces. It is crucial to review the specific terms and conditions of the personal license to ensure compliance and to understand any limitations that may apply to the usage and display of the art prints in a personal setting. Read more about the terms of a personal license here.

  • Personal licenses are intended solely for the original purchaser's use and cannot be transferred to another individual. This means that only the actual buyer is granted the right to use the artwork for personal, non-commercial purposes, and others would not have the same usage rights.

  • There are no geographical restrictions for our personal license art prints. Not having geographical limits applied to a personal license grants the license holder the freedom to enjoy and display the artwork without limitations based on their physical location. This unrestricted accessibility allows individuals from all corners of the world to engage with and appreciate the art, fostering a sense of global connection and cultural exchange.

  • Art prints obtained under a personal license may be used in various personal projects, such as home décor, gifts, or unique crafts. The personal license grants the purchaser the right to use the artwork for non-commercial purposes, including incorporating the prints into their creative endeavors. Whether it's framing the prints as part of home décor, using them to personalize handmade gifts, or mixing them into personal crafts and DIY projects, the versatility of the personal license allows for a wide range of creative expressions.

  • A personal license permits the use of the artwork on personal social media profiles and blogs for non-promotional and non-commercial purposes.

  • A personal license is a one-time purchase, granting the buyer the right to use the artwork for personal, non-promotional, and non-commercial purposes without the need for additional fees or ongoing royalties.

  • A personal licenses grant the buyer the right to use the artwork for personal, non-commercial purposes, which may include resizing or cropping the image to fit a specific frame or display. However, significant alterations, such as changing the colors, adding elements, or creating derivative works, are restricted under a personal license.

  • While personal licenses generally permit the use of the artwork for personal, non-promotional, and non-commercial purposes, restrictions on public display or educational settings involve broader audiences. Under such conditions, a commercial license is required. Read more about our commercial license option here.

  • A commercial license for the digital art print must be purchased. Contact us for more information regarding a commercial license request.

  • A personal license does not require formal attribution when the art print is used for private, non-promotional, and non-commercial purposes, such as displaying the prints in a personal setting.

  • A personal license can not be upgraded to a commercial license. Please purchase a commercial license if the intended art print will be used commercially. Contact us for more information regarding a commercial license request.

Commercial License

  • A commercial license for art prints grants the purchaser the right to use the artwork for commercial purposes, such as advertising, marketing, product packaging, or other forms of monetization. This license type allows the art to be displayed, reproduced, or sold in various commercial settings, promoting the brand or product associated with the artwork. Contact us for more information regarding a commercial license.

  • A commercial license grants the purchaser specific rights and permissions to utilize the art prints for various commercial purposes. These rights include the ability to reproduce, display, and distribute the artwork in commercial settings such as advertising campaigns, marketing materials, product packaging, and promotional materials. The purchaser can incorporate the art prints into products for resale, create merchandise, or use them as part of branding efforts to enhance their business's visual appeal. Additionally, a commercial license allows for artwork modifications or adaptations to suit specific commercial needs, such as resizing or incorporating them into designs or products. Overall, a commercial license provides the legal framework for the purchaser to leverage the art prints for profit-generating ventures, promotional, and commercial applications.

  • A commercial license grants the purchaser the right to use the artwork for unlimited commercial purposes, allowing for widespread reproduction, distribution, and display.

  • While a commercial license generally grants the purchaser the right to use the artwork for various commercial purposes, specific restrictions may apply to ensure compliance with copyright laws. These limitations include restrictions on the placement of digital artwork in unauthorized industries in which the art print is incorporated. It is crucial to thoroughly review the terms and conditions of the commercial license to understand any restrictions on using art prints in commercial settings. Please contact us for more information regarding usage restrictions under a commercial license.

  • A commercial license for art prints is non-transferable, meaning it cannot be transferred to another business or individual. The commercial license is explicitly granted to the original purchaser or the entity specified in the licensing agreement, and the usage rights are exclusively tied to that party. This restriction ensures that the art prints are used responsibly and in compliance with the licensing terms, preventing unauthorized parties from utilizing the artwork for commercial purposes without proper licensing or permissions.

  • There are no geographical restrictions for commercial rights to an art print. This allows organizations to utilize the artwork globally without limitations based on location.

  • Yes, the commercial license allows for the use of art prints in digital formats, including website design, social media, and digital advertising. These digital platforms are essential components of modern marketing and branding strategies, and the commercial license grants businesses the right to incorporate the artwork into their online presence. Whether featuring the art print on a website's homepage, sharing it on social media to engage with audiences, or using it in digital advertising campaigns to promote products or services, the commercial license provides the necessary permissions to leverage the art prints in the digital realm.

  • Yes, art prints obtained under a commercial license are permitted to be used in a wide range of commercial projects, including merchandise, printed materials, and resale items. The commercial license grants businesses the right to incorporate the artwork into their products, promotional materials, and resale items for profit-generating purposes. This includes using the art prints on merchandise such as clothing, accessories, or home decor and integrating them into printed materials like brochures, posters, or packaging. The commercial rights do not permit reselling the art print under a similar service offering.

  • Commercial licenses allow for the usage of the artwork in such settings, as they are considered essential components of marketing and promotional activities. It is necessary to carefully review the specific terms and conditions of the commercial license to understand any limitations or requirements related to using the art prints in commercial presentations, trade shows, or public displays. By adhering to these guidelines, businesses can effectively showcase the artwork while respecting the artist's rights and licensing terms. Please contact us for more information regarding usage under a commercial license.

  • Art prints obtained under a commercial license can be incorporated into commercial products or designs that will be mass-produced or distributed for sale. The commercial license grants businesses the right to utilize the artwork in various commercial ventures, including manufacturing products for resale. This may involve printing the artwork on merchandise for sale to consumers, such as clothing, accessories, stationery, or home decor items. Additionally, businesses can incorporate art prints into designs for packaging, labels, or promotional materials, which will be mass-produced and distributed as part of their branding or marketing efforts.

  • A commercial license extends for a term of one annual year. A commercial license does not incur additional fees or royalties beyond the initial licensing cost and cost of renewal after one annual year. Once the commercial license is obtained, businesses can utilize the art prints for various commercial purposes without needing additional payments or royalties.

  • While a commercial license grants businesses the flexibility to modify the artwork to suit their specific commercial needs, there might be limitations on significant alterations that could impact the integrity of the original art. Minor adjustments, such as resizing or incorporating the art into designs for promotional materials or products, are permissible under a commercial license. However, extensive changes that result in derivative works or fundamental alterations to the art's composition may require separate permissions.

  • Art prints obtained under a commercial license may be used in commercial educational settings, such as textbooks, e-learning materials, or instructional videos. The commercial license grants organizations the right to incorporate the artwork into their educational content, enhancing their materials' visual appeal and engagement. Whether featuring the art prints in textbooks to illustrate concepts, integrating them into e-learning modules for online courses, or using them in instructional videos to enhance visual storytelling, the commercial license allows for diverse applications in the educational sphere.

  • Under our commercial license, there are no limits to the reproductions or impressions that can be made from the art prints in commercial form.

  • If there are any questions, don't hesitate to get in touch with us via our contact form for more information regarding commercial license rights.